Privacy Policy

1. Information We Collect

We collect personal information from you when you interact with our website, including when you register an account, place an order, subscribe to our newsletter, fill out a form, or respond to a survey.

• Types of Information Collected: When purchasing or registering, you may be asked to enter your name, email address, phone number, or billing information.
• Anonymous Browsing: You are welcome to visit and browse our website anonymously without revealing personal identification details.

2. How We Use Your Information

The data we collect from you is used exclusively to support your experience with us, specifically to:

• Personalize Your Experience: To better understand and respond to your individual project and product needs.
• Improve Our Website: To continually enhance our web platform, user interface, and overall product offerings based on user feedback.
• Enhance Customer Service: To efficiently manage your support inquiries, order requests, and customer service needs.
• Security & Legal Compliance: Prevent fraudulent transactions, monitor against theft, protect against criminal activity, resolve disputes, and assist law enforcement when legally required.
• Process Transactions Securely: Your information—whether public or private—will never be sold, exchanged, transferred, or given to any other company for any reason without your explicit consent, other than for the strict purpose of delivering the purchased product or service you requested.
• Send Periodic Communications: The email address you provide for order fulfillment will be used to send updates and details regarding your shipment. It may also occasionally be used to send company news, promotions, or related product information.
  • Note: You can easily opt out of marketing emails at any time by clicking the detailed unsubscribed instructions located at the bottom of any email we send.

3. Data Protection & Security

We implement rigorous physical, technical, and administrative security measures to maintain the absolute safety of your personal data.

• Secure Encryption: We utilize secure servers and industry-standard encryption protocols during data transit. All sensitive payment card data is securely passed directly to our encrypted payment gateway provider's database. This information is accessible only by authorized personnel bound by strict confidentiality agreements.
• Data Retention Limits: To further minimize security risks, we do not store sensitive financial details (such as credit card numbers or financial information) on our servers for more than 60 days following the completion of your transaction.

4. Cookie Policy

Yes, our website uses cookies. Cookies are small data files transferred to your computer’s hard drive via your web browser (with your permission) that enable our systems to recognize your browser and remember key details.

• How We Use Cookies: We use cookies to remember and process the items in your shopping cart, save your preferences for future visits, and compile aggregate data about traffic and site interactions so we can offer a superior shopping experience.
• Third-Party Assistance: We may occasionally contract with trusted third-party service providers to help us analyze website traffic and visitor data. These service providers are strictly prohibited from using the data collected on our behalf for any purpose other than conducting and improving our business.

5. Third-Party Disclosures

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This exclusion does not apply to trusted third-party service partners who assist us in operating our website, managing our logistics, or servicing your orders, provided those parties explicitly agree to keep this information confidential.

We may also disclose your information when required to comply with federal or state laws, enforce our site policies, or protect our rights, property, or safety. Non-personally identifiable visitor insights may be shared with external parties for marketing or analytical purposes.

6. California Online Privacy Protection Act (CalOPPA) Compliance

Because we value your privacy, we take the necessary steps to remain compliant with the California Online Privacy Protection Act. We will not distribute your personal details to outside parties without your consent.

• Managing Your Data: All registered users can review, update, or edit their personal information at any time by logging into their account and visiting the My Account section of our website.

7. Children’s Online Privacy Protection Act (COPPA) Compliance

Our platform, products, and services are strictly intended for individuals who are at least 13 years old or older. In compliance with the requirements of the Children's Online Privacy Protection Act, we do not knowingly collect, store, or solicit any information from individuals under the age of 13.

8. Scope of Policy & Consent

• Online Scope Only: This online privacy policy applies strictly to information gathered through our web domain and does not extend to information collected offline.
• Your Consent: By utilizing and navigating our website, you signify your agreement to our online privacy policy.

9. Policy Updates

If we modify or update our privacy terms, the revisions will be published immediately on this page, and the modification timestamp below will be updated.

10. Questions & Support: If there are any questions regarding these privacy terms, please don't hesitate to contact us using the information provided below.

Legal Obligations and Protection

We may disclose your information if we believe it is necessary to comply with legal processes, investigate potential policy violations, or protect the rights, property, and safety of our company, our users, or others. This includes sharing data with other organizations for fraud prevention and credit risk management.

A Plus Flooring Solutions

Address: 206 Barnstable Rd., Hyannis, MA 02601

Phone: 1.508.771.4290

Email: Sales@AplusFlooringSolutions.com

This policy was last updated on September 18, 2026.